Terms of Service

Last updated: January 14, 2026

1. Acceptance of Terms

By accessing or using Draft.software ("the Service"), operated by Draft Software ("we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

Draft.software is an AI-powered sales development platform that helps users research prospects, generate personalized email outreach, and manage sales campaigns. The Service includes features for lead management, email composition, campaign scheduling, and analytics.

3. User Accounts

To use certain features of the Service, you must create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Providing accurate and complete registration information
  • Notifying us immediately of any unauthorized use of your account

4. Acceptable Use

You agree not to use the Service to:

  • Send spam, unsolicited emails, or violate anti-spam laws (CAN-SPAM, GDPR, etc.)
  • Harass, threaten, or harm any individual or entity
  • Transmit malicious code, viruses, or harmful content
  • Violate any applicable local, state, national, or international law
  • Infringe upon intellectual property rights of others
  • Collect or harvest email addresses without consent
  • Impersonate any person or entity
  • Interfere with or disrupt the Service or servers

5. Email Sending Compliance

When using our email sending features, you must:

  • Only send emails to recipients who have given consent or with whom you have a legitimate business relationship
  • Include accurate sender information and a valid physical address
  • Honor all unsubscribe requests within 10 business days
  • Comply with all applicable email marketing laws in your jurisdiction
  • Not use purchased or scraped email lists

6. Subscription and Payment

6.1 Billing & Pricing

Paid subscriptions are billed in advance on a monthly or annual basis. All fees are non-refundable except as expressly stated in our Refund Policy. We reserve the right to change our pricing with 30 days advance notice to existing subscribers.

6.2 Payment Processing

All payments are processed by Paddle, our Merchant of Record. By providing payment information, you:

  • Authorize us to charge the payment method for your subscription fees
  • Represent that you have legal authority to use the payment method provided
  • Agree that Paddle may store and continue to charge your payment method even after expiration (via automatic updates from card networks)

6.3 Auto-Renewal

Subscriptions automatically renew unless you cancel before the renewal date. You can cancel anytime via your account settings. Cancellations take effect at the end of the current billing period.

6.4 Taxes

All fees are exclusive of applicable taxes (VAT, sales tax, GST, etc.). You are responsible for paying all taxes associated with your purchase. Paddle calculates and collects taxes on our behalf where required.

7. Intellectual Property

7.1 Our Rights

The Service and its original content, features, functionality, and underlying technology are owned by Draft Software and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. The Draft name, logo, and all related marks are trademarks of Draft Software.

7.2 Your Rights

You retain all rights to content you upload, create, or submit through the Service ("Your Content"), including lead data, email templates, and campaign materials. By using the Service, you grant us a limited, worldwide, non-exclusive license to:

  • Host, store, and process Your Content to provide the Service
  • Create derivative works (e.g., AI-generated email drafts based on your prompts)
  • Display Your Content back to you within the Service interface

This license ends when you delete Your Content or close your account, except for backup copies retained per our data retention policy.

7.3 AI-Generated Content

AI-generated content (emails, research, suggestions) is provided as a tool to assist you. You are solely responsible for reviewing, editing, and approving all content before sending. We make no representations about the accuracy, completeness, or appropriateness of AI-generated output.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

  • Draft Software shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, business opportunities, goodwill, or revenue arising from your use of or inability to use the Service.
  • Our total liability for any claims arising from these Terms or the Service shall not exceed the amount you paid us in the 12 months preceding the claim, or $100 USD, whichever is greater.
  • We are not liable for damages caused by third-party services (e.g., email providers, payment processors) or your violation of applicable laws.

Some jurisdictions do not allow limitation of liability for incidental or consequential damages. In such jurisdictions, our liability is limited to the fullest extent permitted by law.

9. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the Service will be uninterrupted, secure, or error-free.

10. Termination

10.1 Termination by You

You may cancel your subscription at any time via your account settings. Cancellation takes effect at the end of your current billing period. You will retain access until that date. No refunds are provided for partial billing periods except as stated in our Refund Policy.

10.2 Termination by Us

We may suspend or terminate your account immediately, without prior notice or liability, if:

  • You breach these Terms (e.g., sending spam, violating acceptable use policies)
  • Your account is involved in fraudulent or illegal activity
  • We are required to do so by law or legal process
  • Continuing to provide the Service creates legal or security risk

10.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. You may export your data before termination. After account closure, we will delete your data per our data retention policy, except where retention is required by law or legitimate business interests.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by email or by posting a prominent notice on our website. Your continued use of the Service after changes constitutes acceptance of the new Terms.

12. Governing Law & Dispute Resolution

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of [YOUR JURISDICTION], without regard to its conflict of law provisions.

12.2 Dispute Resolution

Any disputes arising from these Terms or the Service shall be resolved through:

  • Informal Resolution: First, contact us at support@draft.software to attempt informal resolution.
  • Binding Arbitration: If informal resolution fails, disputes will be settled by binding arbitration in [YOUR JURISDICTION] under the rules of [ARBITRATION BODY, e.g., AAA/JAMS]. You waive your right to a jury trial and class action participation.
  • Small Claims: Either party may bring a claim in small claims court if it qualifies.

12.3 Venue

For any disputes not subject to arbitration, you agree to submit to the exclusive jurisdiction of the courts located in [YOUR JURISDICTION].

Note to developer: Update jurisdiction, venue, and arbitration provisions based on your company's location and legal counsel's recommendations before production deployment.

13. Indemnification

You agree to indemnify, defend, and hold harmless Draft Software, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including legal fees) arising from:

  • Your use of the Service in violation of these Terms
  • Your violation of any law or third-party rights (including spam/privacy laws)
  • Your Content or data uploaded to the Service
  • Any fraudulent, negligent, or wrongful conduct by you

14. Severability & Waiver

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term.

15. Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Draft Software regarding the Service and supersede all prior agreements.

16. Contact Us

If you have questions about these Terms, please contact us:

Note to developer: Update company legal name, registered address, jurisdiction, and dispute resolution clauses before deploying to production. Consult with legal counsel to ensure compliance with your jurisdiction's requirements.